Siobhan O’Boyle is the Quality Management Director for COPE Community Services, Inc. Quality Management encompasses the areas of Quality, Compliance, Risk, Utilization, Licensing, Court Services, and Data Validation. In her position, she is responsible for the overall quality of the services COPE provides. Siobhan views the departments she oversees as the administrative support/oversight of clinical services. Siobhan started working at COPE in July 1993. She held several clinical positions before joining the Quality Management Department in 1999. Siobhan has a Bachelor’s Degree in Education from the State University of New York, Cortland College, and a Master’s of Business Administration in Healthcare Management from the University of Phoenix. Siobhan is a Certified Professional in Healthcare Quality and a Certified Professional Coder. Siobhan’s favorite thing to do is spend time with her family; her two boys are her greatest joy. She loves to run and has run several marathons.